Cancellation & Refund Policy

1. Website Development Projects

Website development involves dedicated engineering, UI design, and planning hours allocated specifically to your project:

• Before Work Commences: If a project cancellation request is received in writing before discovery, wireframing, or design work has begun, any initial deposit (less applicable payment gateway charges) may be eligible for refund.
• After Design or Development Commences: Once UI design, coding, or staging setup has started, milestone payments covering completed stages are non-refundable as they compensate for time and engineering work already delivered.
• Post-Launch: Once final website approval and deployment handover are completed, development fees are non-refundable.

2. Monthly SEO Retainers

Monthly SEO services are billed in advance for each monthly service cycle:

• Clients may cancel upcoming monthly SEO renewals by providing written notice at least 7 days prior to the next billing cycle.
• Fees for the current active month—where technical audits, keyword tracking, or on-page optimisations are already underway—are non-refundable.
• Because search engine rankings depend on third-party search algorithms and market competition, refunds are not issued on the basis of specific keyword ranking fluctuations.

3. Third-Party Costs

Payments made toward domain name registrations, web hosting providers, or third-party software licenses on behalf of a client are governed by the respective third-party provider’s refund policies and are non-refundable through Aarviko Digital.

4. Contact Us

If you have any questions about billing or project milestones, please contact us via our Contact Page.